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IT Consultancy / Professional IT Support

Our IT consultants are experienced professionals across various IT fields, offering services at premium rates.

Professional IT consulting rates range from $150 to $1000 per hour, or can be arranged as a fixed price with a cap on the number of hours used per day, week, month, or across the entire project period. Approved Systems Consultancy Services cover numerous areas, from basic IT support for professional businesses to overseeing projects during their development process.

For standard IT services support, please refer to the Approved Systems General Support Page.

Approved Systems employs a number of Professional IT Service Consultants, some of whom may already be actively engaged with ongoing projects and thus subject to availability. These consultants can be made available to provide support for you, but they must first be placed on a monthly retainer fee. This retainer allows for a set number of hours per month reserved exclusively for you, ensuring that our consultants can accurately allocate their time to current active clients and long-term projects.

For example, Neil Symons, one of our main consultants, may be engaged with three enterprise-level companies for 15 hours per week each, totaling 45 hours. Each of these clients demands as much of Neil’s time as possible. If you require an hour or two of his time for support, this can be arranged through a booking. However, Neil will need to reschedule his hours with these companies and work additional overtime to meet his contractual agreements. This is not an ideal long-term solution.

To utilize the services of a consultant like Neil, you will be required to sign a retainer agreement

Retainer Agreement Pricing

Hours Per Week^Monthly Fee (ex GST)Max Hours per monthPrice per additional hour
1$1,0004$150
2$2,0008$150
4$3,50016$150
8$3,00032$150
15$2,25060$150
20$6,50080$150
40$12,500160$150
^Unused hours are not transferrable and cannot carry over to the following period.

Ad-Hoc Pricing (No retainer, book times per availability)

Time of DayMin Hours<= 48hrs notice<= 24hrs notice<= 8hrs notice<=1hrs notice
Mon to Fri (8am to 5pm)1$150 / hour$200 / hour$225 / hour$500 / hour
Mon to Fri (Other times)1$225 / hour$250 / hour$300 / hour$750 / hour
Saturdays1$225 / hour$250 / hour$300 / hour$750 / hour
Sun and Public Holidays1$300 / hour$350 / hour$400 / hour$1000 / hour
These are pricing to enage a Professional IT Consultant outside the Normal First Level IT Helpdesk Support Services provided by Approved Systems
You use this service only for specific Professional Consultants or Subject Matter Experts

If you are looking for Standard IT Services Support, please refer to the Approved Systems General Support Page

Please contact us for more information.

Seasons Greetings

Approved Systems will be operating with a skeleton crew during the Christmas and New Year period.

Closure Details:

  • Closed: From 12:00 PM Tuesday, December 24, 2024
  • Reopening: At 10:00 AM Monday, January 6, 2025

During this time, all calls will be treated as Emergency After-Hours Support, and standard after-hours rates will apply.

Thank you for your understanding, and we wish you a safe and happy holiday season!

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