Our virtual receptionist service works like an in-house receptionist who handles calls. Virtual receptionist are skilled professionals who answer basic questions about your business, direct calls to the appropriate department, and screen calls as well.
Our virtual receptionist service is more customised than an answering service. Instead of just answering a call and taking a message, virtual receptionists answer questions without the wait time, confusion, and frustration that result from call centres. Our virtual receptionists are well trained to stick to your business guidelines so that efficiency and professionalism are never on the line.
Yes. In-house or on-site receptionists are expensive, and you pay even for their idle time, even when no calls come in. As for a virtual receptionist, you pay only for the service when you need it, such as when a call comes through or when you need a confirmation on a meeting with a client.
Virtual receptionist charges fall under two types: setup and usage. Setup covers the preparation and training involved in making sure phone operators can answer according to your specifications. There is a once-off setup fee when you start your service, while additional fees may apply when you modify your call handling script or procedures. Usage fees, meanwhile, are time-based. You’re charged… Read More »How much would the service cost?
